Our mission
We help people get care, stay well and build healthy communities. We have a special concern for those who are poor.
Our vision
Our vision: To be a national leader in empowering those in need, especially the poor and disabled, across their full life journey, from wellness to resilience, in order to achieve their American Dream.
Our history
Blue Cross Complete of Michigan, LLC, has served Medicaid-eligible residents in Livingston, Washtenaw and Wayne counties since 2007. In January 2016, our service area expanded to include 29 additional counties.
Michigan has many health care programs available to children, families and adults who can't otherwise afford health insurance. These programs include the Healthy Michigan Plan.
Quality and accreditation
Blue Cross Complete is committed to providing high-quality health care in Michigan. We deliver National Committee for Quality Assurance-accredited health care services.
NCQA Health Plan Accreditation evaluates the quality of health care that health plans provide to their members. We hold an Accredited Health Plan Accreditation from NCQA.
We also hold the Distinction in Multicultural Health Care from NCQA. Multicultural Health Care recognizes organizations that lead the market in providing culturally and linguistically sensitive services and are working to reduce health care disparities.
Visit the Commitment to Quality page to learn more.
Healthy Michigan Plan
The Healthy Michigan Plan is a health care program from the Michigan Department of Health and Human Services. Blue Cross Complete administers Healthy Michigan Plan benefits to eligible members. Visit the Healthy Michigan Plan page for a list of all the programs' benefits.
Enrolling in Medicaid
Individuals can enroll in Medicaid through county health departments or online at michigan.gov/mibridges. Medicaid beneficiaries who want to enroll in a Medicaid health plan should call Michigan Enrolls at 1-888-367-6557.
See more information about Medicaid on our Medicaid Basics page.