Contact Us

For questions about your medical and pharmacy services and benefits

Customer service

phone-icon 1-800-228-8554

TTY: 1-888-987-5832

24 hours a day, seven days a week

Pharmacy customer service

phone-icon 1-888-288-3231

TTY: 1-888-988-0071

8:30 a.m. to 6 p.m. Monday through Friday

Dental customer service for Healthy Michigan Plan members

phone-icon 1-844-320-8465

TTY: 711

9 a.m. to 5 p.m. Monday through Thursday

9 a.m. to 3:30 p.m. Friday

For medical needs and questions, or to talk to a nurse

Rapid Response Outreach Team

phone-icon 1-888-288-1722

TTY: 1-888-987-5832

8 a.m. to 6:30 p.m. Monday through Friday

24-hour Nurse Help Line

phone-icon 1-888-288-1724

TTY: 1-888-987-5832

Our address

address-iconBlue Cross Complete of Michigan
Mail Code 1508
600 E. Lafayette Blvd.
Detroit, MI 48226

Other helpful phone numbers

Anti-fraud Hotline



TTY: 711

You may leave information anonymously. You don't have to tell us your name.

Privacy practices


General questions: 313-225-9000

Privacy complaint line: 1-800-552-8278

Diabetic Supplies

J&B Medical Supply

phone-icon 1-888-896-6233

Outpatient lab services

Joint Venture Hospital Laboratories (JVHL)

phone-icon 1-800-445-4979

Durable medical equipment

Northwood, Inc.

phone-icon 1-800-667-8496

Confidence comes with every card℠

To enroll, call Michigan Enrolls at 1-888-367-6557.

Resources for providers

Find forms, newsletters and information to help your Blue Cross Complete patients.

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