Contact Us

For questions about your medical and pharmacy services and benefits

Customer service

phone-icon 1-800-228-8554

TTY: 1-888-987-5832

24 hours a day, seven days a week

Or you can email us.

Pharmacy customer service

phone-icon 1-888-288-3231

TTY: 1-888-988-0071

8:30 a.m. to 6 p.m. Monday through Friday

Dental customer service for Healthy Michigan Plan members

phone-icon 1-844-320-8465

TTY: 711

9 a.m. to 5 p.m. Monday through Friday

Dental customer service for MIChild members

phone-icon 1-800-482-8915

TTY: 711

For medical needs and questions, or to talk to a nurse

Rapid Response Outreach Team

phone-icon 1-888-288-1722

TTY: 1-888-987-5832

8 a.m. to 5:30 p.m. Monday through Friday

24-hour Nurse Help Line

phone-icon 1-888-288-1724

TTY: 1-888-987-5832

Our address

address-iconBlue Cross Complete of Michigan
100 Galleria Officentre
Suite 210
Southfield, MI 48034

Other helpful phone numbers

Anti-fraud Hotline

phone-icon

1-855-232-7640

TTY: 711

You may leave information anonymously. You don't have to tell us your name.

Privacy practices

phone-icon

1-800-228-8554

For general questions and the privacy complaint line.

Diabetic Supplies

J&B Medical Supply

phone-icon 1-888-896-6233

Outpatient lab services

Joint Venture Hospital Laboratories (JVHL)

phone-icon 1-800-445-4979
www.jvhl.org

Durable medical equipment

Northwood, Inc.

phone-icon 1-800-667-8496

Tobacco quit program

phone-icon

1-800-784-8669

TTY:  1-888-261-6259

Already a member?

Manage your health plan with your online account.

Confidence comes with every card℠

To enroll, call Michigan Enrolls at 1-888-367-6557.


Blue Cross Complete is rated commendable by the National Committee for Quality Assurance.

Resources for providers

Find forms, newsletters and information to help your Blue Cross Complete patients.