Contact Us

For questions about your medical and pharmacy services and benefits

Customer service

phone-icon 1-800-228-8554

TTY: 1-888-987-5832

24 hours a day, seven days a week

Pharmacy customer service

phone-icon 1-888-288-3231

TTY: 1-888-988-0071

8:30 a.m. to 6 p.m. Monday through Friday

Dental customer service for Healthy Michigan Plan members

phone-icon 1-844-320-8465

TTY: 711

9 a.m. to 5 p.m. Monday through Thursday

9 a.m. to 3:30 p.m. Friday

For medical needs and questions, or to talk to a nurse

Rapid Response Outreach Team

phone-icon 1-888-288-1722

TTY: 1-888-987-5832

8 a.m. to 6:30 p.m. Monday through Friday

24-hour Nurse Help Line

phone-icon 1-888-288-1724

TTY: 1-888-987-5832

Our address

address-iconBlue Cross Complete of Michigan
100 Galleria Officentre
Suite 210
Southfield, MI 48034

Other helpful phone numbers

Anti-fraud Hotline



TTY: 711

You may leave information anonymously. You don't have to tell us your name.

Privacy practices


General questions: 313-225-9000

Privacy complaint line: 1-800-552-8278

Diabetic Supplies

J&B Medical Supply

phone-icon 1-888-896-6233

Outpatient lab services

Joint Venture Hospital Laboratories (JVHL)

phone-icon 1-800-445-4979

Durable medical equipment

Northwood, Inc.

phone-icon 1-800-667-8496

Already a member?

Manage your health plan with your online account. 

Confidence comes with every card℠

To enroll, call Michigan Enrolls at 1-888-367-6557.

Resources for providers

Find forms, newsletters and information to help your Blue Cross Complete patients.

© 1996-2015 Blue Cross Complete of Michigan LLC is an independent licensee of the Blue Cross and Blue Shield Association.

State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

Feedback  |  Important Legal and Privacy Information

Explanation of Level A Conformance
Better Business Bureau Online Seal of Reliability