Provider Orientation and Training
Blue Cross Complete of Michigan offers orientation and provider training courses to better serve our members.
New provider orientation
Blue Cross Complete providers that are new to our network will receive a face-to-face visit from a provider account executive. This visit is your opportunity to learn about Blue Cross Complete and how to make the most of our partnership.
To schedule a provider orientation, contact a Provider Account Executive (PDF) in your county.
Cultural diversity training
Blue Cross Complete offers providers culturally and linguistically appropriate services training (PDF). This training provides an overview of CLAS (culturally and linguistically appropriate services) standards, legal requirements, local needs and Blue Cross Complete’s 2018 membership diversity statistics.
Behavioral health resources
Behavioral health toolkit
The Behavioral Health Provider Toolkit (PDF) includes information about several behavioral conditions, such as attention deficit hyperactivity disorder, anxiety, depression and substance abuse disorders.
Behavioral health e-learning courses
As a part of Blue Cross Complete’s Behavioral Health Education and Support program, we have behavioral health e-learning resources available to you.