Annual Report

On this page, you'll find the latest Blue Cross Complete of Michigan annual report. This report contains information about our health plan, initiatives and activities on behalf of our members.

Message from our President

“Blue Cross Complete of Michigan’s commitment to improving our members’ health has always been a team effort. In 2017, our continued success was a reflection of our deep connection to our members. It was also the result of the invaluable relationships we’ve developed with our parent companies, governing agencies, contracted health care providers and community organizations that align with our mission. Together, we’re maintaining quality while exploring innovative ways to deliver health care to the members who put their trust within our care. It’s a responsibility we take seriously.” 

Heidi Chan
Market President, Blue Cross Complete of Michigan

Our current report

The pages of our 2017 annual report (PDF) share some of the heartwarming stories that put a shared mission, dedication and dignity at the center of our work.

In our 2017 annual report (PDF), you can read more about:

  • Our partnership with providers and hospital systems
  • Our 200,000-member milestone
  • How we go the extra mile for our members
  • How we're addressing barriers to access care
  • How we’re listening to our members



Blue Cross Complete of Michigan
Communications & Marketing
100 Galleria Officentre, Suite 210
Southfield, MI 48034
TTY: 1-888-987-5832

Image displaying the front cover of the Blue Cross Complete of Michigan 2017 annual report.

Past reports

Here you'll find the past annual report.