Understanding Your Core Benefits
We want to help you get, stay and be healthy. That means health care benefits that give you the care you need, when you need it. Blue Cross Complete of Michigan members have a wide range of benefits, including:
- Preventive and routine health care such as doctor visits, vaccines and more
- Medical supplies, like diabetes test strips
- Urgent and emergency care
- Transportation to and from covered medical services
Information about benefit requirements can be found in your Blue Cross Complete Member Handbook (PDF) and Certificate of Coverage (PDF). A list of programs and services available to you can be found in the Benefits Snapshot (PDF). For additional questions, call Customer Service at 1-800-228-8554. TTY users, call 1-888-987-5832.
Some services require your doctor to submit a request to Blue Cross Complete to treat your condition. This is known as an authorization. The Prior Authorization Requirements Form (PDF) explains which services require an authorization.