Annual Report

On this page, you'll find the latest Blue Cross Complete of Michigan annual report. This report contains information about our health plan, initiatives and activities on behalf of our members, providers and communities.

Message from our President

“In 2022, Blue Cross Complete launched several new value-added programs to bring additional wrap-around support for members managing chronic conditions. New services were also introduced to help members navigate the health system and address daily needs that are often nonclinical. Our programs are designed with health equity in mind so all members, regardless of race, language, gender or sexual identity have equal access to services. I invite you to read our 2022 annual report to see how we continue our efforts to remove barriers to health equity for our members and communities.”

Paul Loffreda
Market President, Blue Cross Complete of Michigan

In the 2022 Annual Report – Removing barriers to health equity (PDF), read more about how Blue Cross Complete:

  • Continues to strengthen our efforts to address health conditions, such as sickle cell and low birth weight, that disproportionately affect members who belong to racial and ethnic minorities
  • Uses data and digital support systems to strengthen systems of care, fight chronic illness and improve maternity outcomes
  • Engages providers to surround our members with quality, equitable care
  • Addresses obstacles to good health by increasing the number of connections we make with members, from our closed-loop resource referral process to our new Wellness and Opportunity Center in Detroit
  • Returned to the community, engaging with our members and working alongside community-based organizations 
Image displaying the front cover of the Blue Cross Complete of Michigan 2022 annual report.