Contact Us
We're here to answer your questions about your benefits, services and medical needs.
Blue Cross Complete
Blue Cross Complete of Michigan
4000 Town Center
Suite 1300
Southfield, MI 48075
Email us
Use our Secure Email Form.
Customer Service
1-800-228-8554
TTY: 1-888-987-5832
24 hours a day, seven days a week
24-hour Nurse Help Line
1-888-288-1724
TTY: 1-888-987-5832
24 hours a day, seven days a week
Don’t miss important news and updates
Text messages from Blue Cross Complete will come from 31-783. If you receive a text message from 31-783, click the link, enter your date of birth and then you’ll have access to a personalized feed with helpful health information. You can also use the feed to dive deeper into health topics you’re interested in.
If you have questions about text messaging from Blue Cross Complete, call Customer Service at 1-800-288-8554 (TTY: 1-888-987-5832). They’re available 24 hours a day, seven days a week.
Members are invited to take a brief survey and let us know how we’re doing. Your feedback counts. Your answers are anonymous and won’t impact your benefits in any way.
Helpful phone numbers
- Services & benefits
- Urgent medical needs
- Other numbers
Services & benefits
Customer Service
1-800-228-8554
TTY: 1-888-987-5832
24 hours a day, seven days a week
Pharmacy Customer Service
1-888-288-3231
TTY: 1-888-988-0071
24 hours a day, seven days a week
Dental Customer Service
For Medicaid members 21 years and older and Healthy Michigan Plan members 19 and older
1-844-320-8465
TTY: 711
9 a.m. to 5 p.m., Monday through Friday
For MIChild members
1-888-988-6300
TTY: 1-888-263-5897
8 a.m. to 7 p.m., Monday through Friday
Healthy Kids Dental
Blue Cross Blue Shield of Michigan
1-800-936-0935
bcbsm.com/healthykids
Delta Dental of Michigan
1-866-696-7441
deltadentalmi.com
Urgent medical needs
Rapid Response Outreach Team
1-888-288-1722
TTY: 1-888-987-5832
8 a.m. to 7 p.m., Monday through Thursday
8 a.m. to 5 p.m. on Friday
24-hour Nurse Help Line
Other numbers
Anti-Fraud Hotline
1-855-232-7640
TTY: 711
You may leave information anonymously. You don't have to tell us your name.
Privacy Practices
1-800-228-8554
For general questions or to file a privacy complaint.
Durable Medical Equipment
Northwood Inc.
1-800-667-8496
Outpatient Lab Services
Joint Venture Hospital Laboratories
1-800-445-4979
www.jvhl.org
Tobacco Quit Program
Diabetic Supplies
J&B Medical Supply
1-800-737-0045
TTY: 1-888-896-6233