Telehealth

We cover telehealth visits for members, including behavioral health visits with a counselor or therapist. Telehealth gives you the freedom to get treatment without going to your doctor’s office. A telehealth visit can be a phone call with your doctor or a video call using your smartphone, computer or an app.

Telehealth isn’t appropriate for emergencies, such as heart attack or stroke, broken bones, deep cuts or anything that will need hands-on treatment.

If you have COVID-19 symptoms, such as a fever or cough, see if your doctor offers telehealth. He or she can give you advice on staying home or getting tested.

To find a behavioral health specialist in your area, visit our Find a Doctor page. Enter “behavioral health counselor” and your ZIP code for a list of network providers. We cover mental health services for mild to moderate behavioral health needs.