Transportation Services

We understand there may be times when you need a ride to your medical services or procedures. Blue Cross Complete of Michigan can help you get there; just call our transportation provider at 1-888-803-4947. TTY users should call 711.

If you have an emergency, you should call 911.

Using the ride service

You can use our free ride service for:

Ongoing or regular doctor visits
Sick visits and other medical care needs

Preventive services, such as physicals or mammograms
Pharmacies to pick up your prescriptions

Scheduling a ride

To schedule a ride, you will need:

Blue Cross Complete member ID card
Date and time of your appointment
Address and phone number of your doctor’s office

Once your reservation is made, please save both your reservation number and your confirmation number. See below for the steps to scheduling a ride.

Schedule online

You can schedule a ride at least two days in advance online by clicking on the link below and following the online instructions. Same-day scheduling isn't available when using the online portal.

Here are instructions on how to set up an account or how to use the online scheduling option (PDF) .

Schedule a ride online

*Blue Cross Complete of Michigan does not control this website or endorse its general content.