Blue Cross Complete of Michigan is a managed care health plan contracted by the state of Michigan. We help Medicaid members get the health care they need in 32 Michigan counties across the state.

We provide members with the care they need, when they need it. This includes a wide range of benefits, such as transportation services, a 24-hour nurse help line, vision, hearing and dental coverage. We also offer pharmacy, maternity care and integrated care management benefits. Members are invited to take a brief survey and let us know how we’re doing. Your feedback counts. Your answers are anonymous and won’t impact your benefits in any way.

The Healthy Michigan Plan is a health care program from the Michigan Department of Health and Human Services. Blue Cross Complete administers Healthy Michigan Plan benefits to eligible beneficiaries.

Important announcements and events

Renew your Medicaid coverage

Renew your Medicaid coverage

If you get a renewal packet, be sure to fill it out, sign the forms, and return it by the due date with any proof needed. Renewing online is fastest. Visit MI Bridges to get started.

Tell us what you think

Tell us what you think

Complete the Consumer Assessment of Healthcare Providers and Systems survey if you receive one. Click here to learn more about CAHPS. Questions? Contact Customer Service.

A photo of a doctor talking to a patient

Chronic kidney disease

33% of adults in the U.S. are at risk for kidney disease, according to the National Kidney Foundation. Take this quiz to find out if you’re part of the 33%. Learn how we can help you manage CKD.              

Member tools and tips


Member handbook

Find health plan information in the Member Handbook (PDF) and the new Dental Guide (PDF). View the Notice of Privacy Practices and Member Rights and Responsibilities (PDF).



Blue Cross Complete is here to help you at the pharmacy. To view your benefits, visit the Pharmacy Benefits page.


Fraud, waste and abuse

Have you seen examples of fraud, waste or abuse? Learn how to report them on the Fraud, Waste and Abuse page.

Blue Cross Complete Mobile App

Access your account anytime, anywhere. The Blue Cross Complete mobile app keeps you up-to-date on your health care information. You can update your member information. You can also find doctors and hospitals. And, you can see a list of your current medications. To download our app, click on the links below or search for "BCCMI" in the App Store® and Google Play™.

App Store Google Play

Access your data on other mobile apps

Before agreeing to share your health data with a third party health or fitness app, you’ll be directed to sign in and authenticate the third party app using your Blue Cross Complete online account. If you don’t already have an online account, you’ll be prompted to register before this process can proceed.

Once you review the Third Party Data Privacy Information (PDF), you’ll be directed back to the third party app approval process. There you may approve or cancel third party app selection. If, at any time, you’d like to revoke consent to providing your health data to a third party app, you may do so from within your online account.

Attention: Important Information

Medicaid benefit renewals. Learn more