Blue Cross Complete of Michigan is a managed care health plan contracted by the state of Michigan. We help Medicaid members get the health care they need in 32 Michigan counties across the state.

We provide members with the care they need, when they need it. This includes a wide range of benefits, such as transportation services, a 24-hour nurse help line, vision, hearing and dental coverage. We also offer pharmacy, maternity care and integrated care management benefits. Members are invited to click here and take a brief survey and let us know how we’re doing. Your feedback counts. Your answers are anonymous and won’t impact your benefits in any way.

The Healthy Michigan Plan is a health care program from the Michigan Department of Health and Human Services. Blue Cross Complete administers Healthy Michigan Plan benefits to eligible beneficiaries.

Important announcements and events

Renew your Medicaid coverage

Renew your Medicaid coverage

If you get a renewal packet, be sure to fill it out, sign the forms, and return it by the due date with any proof needed. Renewing online is fastest. Visit MI Bridges to get started.

Tell us how we're doing

Tell us how we're doing

Have 30 seconds? Members are invited to complete a brief satisfaction survey. Your responses help make sure we’re providing quality care and service. Your answers are anonymous and won’t impact your benefits.

Mailbox

Has your address changed?

Make sure you receive important information from MDHHS. Log in to your MI Bridges account and update your address, phone and email in both the profile section and the “Make Changes” area.          

Member tools and tips

 

Member handbook

Find health plan information in the Member Handbook (PDF) and the new Dental Guide (PDF). View the Notice of Privacy Practices and Member Rights and Responsibilities (PDF).

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Pharmacy

Blue Cross Complete is here to help you at the pharmacy. To view your benefits, visit the Pharmacy Benefits page.
        
        

 

Fraud, waste and abuse

Have you seen examples of fraud, waste or abuse? Learn how to report them on the Fraud, Waste and Abuse page.
    
        

Blue Cross Complete Mobile App

Access your account anytime, anywhere. The Blue Cross Complete mobile app keeps you up-to-date on your health care information. You can update your member information. You can also find doctors and hospitals. And, you can see a list of your current medications. To download our app, click on the links below or search for "BCCMI" in the App Store® and Google Play™.

App Store Google Play

Access your data on other mobile apps

Before agreeing to share your health data with a third party health or fitness app, you’ll be directed to sign in and authenticate the third party app using your Blue Cross Complete online account. If you don’t already have an online account, you’ll be prompted to register before this process can proceed.

Once you review the Third Party Data Privacy Information (PDF), you’ll be directed back to the third party app approval process. There you may approve or cancel third party app selection. If, at any time, you’d like to revoke consent to providing your health data to a third party app, you may do so from within your online account.

Attention: Important Information

Medicaid benefit renewals. Learn more