Blue Cross Complete of Michigan is a managed care health plan contracted by the state of Michigan. We help Medicaid members get the health care they need in 32 Michigan counties across the state.

We provide members with the care they need, when they need it. This includes a wide range of benefits, such as transportation services, a 24-hour nurse help line, vision, hearing and dental coverage. We also offer pharmacy, maternity care and integrated care management benefits.

The Healthy Michigan Plan is a health care program from the Michigan Department of Health and Human Services. Blue Cross Complete administers Healthy Michigan Plan benefits to eligible beneficiaries.

Blue Cross Complete earned an above average rating in the MDHHS 2020 Quality Checkup. This report scores Michigan Medicaid health plans in five areas, including doctors communication and service, getting care, keeping kids healthy, living with illness and taking care of women. Blue Cross Complete was rated above average overall, scoring above average or average in all five categories. For more information, view the MDHHS 2020 Quality Checkup (PDF).

Important announcements and events

Get your free flu shot

Get your free flu shot

The flu shot is the number one way to protect against the flu. That’s why it’s important to get vaccinated every year.
    

COVID-19 pause to save lives

What's open in Michigan?

MDHHS issued a three-week pause to slow the spread of COVID-19. Visit our COVID-19 page to learn what’s open and what’s not open in Michigan.

What's Healthy Michigan Plan?

What's Healthy Michigan Plan?

This is the Medicaid expansion program for those who are between ages 19 and 64. Visit our Healthy Michigan Plan page to learn more.

Member tools and tips

 

Member handbook

Your member handbook contains information to help you understand your health plan. Member handbook (PDF)

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Pharmacy

Blue Cross Complete is here to help you at the pharmacy. To view your benefits, visit the Pharmacy Benefits page.

 

Fraud, waste and abuse

Have you seen examples of fraud, waste or abuse? Learn how to report them on the Fraud, Waste and Abuse page.

Blue Cross Complete Mobile App

Access your account anytime, anywhere. The Blue Cross Complete mobile app keeps you up-to-date on your health care information. You can update your member information. You can also find doctors and hospitals. And, you can see a list of your current medications. To download our app, click on the links below or search for "BCCMI" in the App Store® and Google Play™.

App Store Google Play